Reference

Your Account Terms, Read Plainly

One document sits behind every deposit you send from bKash, Nagad or Rocket, and it spells out what we do with your money, what we need from you, and when a payout stays on hold.

Acceptance When You JoinDeposit And Payout RulesLocal Law AppliesOne Support Contact
See the lobby Read FAQ
777abe Your Account Terms, Read Plainly
ASKING ABOUT A CLAUSE

Where Terms Questions Go

Questions about a clause go to our support desk, and you can ask before you deposit rather than after something goes wrong. Live chat runs from the same mobile browser you use for the lobby, so your account page stays open while you type. Email suits anything you want in writing, such as confirmation of a term or a change to your details. Quote your account reference and the section heading; the ticket number we send back links your question to the right record.

Live chat on mobile Open the chat panel on any page from your phone and describe the clause you want explained. Support can see your account state, so you need not paste bKash or Nagad numbers into the chat.
Email for the record Write to our support address when you want an answer you can keep. Mention the section heading and your account reference so the reply covers your case, not a general paragraph.
Change requests Need a correction to your name, number or wallet details? Ask us in writing and we will tell you what proof we need before the change lands on your account record.
BEHIND THE RECORD

Data, Logins And Change Requests

Terms only work if the account behind them is safe, so here is how we handle your side of the record. Wallet numbers you deposit from, the checks we run on them and the records support keeps all sit against your profile. Only the teams that settle payments or answer your tickets can open them. Ask for a copy, a correction or a deletion where your local law allows it, and we will confirm your identity before anything changes.

What we keep

We hold your account details, the wallet numbers you have used and the checks done on them, because payouts and disputes both need that trail. We do not sell it on.

Cookies in the lobby

Session cookies keep you logged in while you move between slots and the sportsbook. Clearing them mid-session logs you out. You can block them in your browser, though parts of the lobby may then fail to load.

Keeping your login yours

Your password and the code sent to your phone are the account. We never ask for your bKash PIN inside chat, and any message that does is not from us.

Asking for your data

You can request a copy of what we hold, or ask us to correct or delete what the law allows, by writing from the email on your account. We reply once we have confirmed it is you.

What You Ask Us About Terms

The questions we get about this document usually come back to the same few things: what acceptance means, what happens when a rule is broken, and who to ask when a line reads oddly. Read the six answers below before you deposit. If your situation is not covered, support will point you to the clause that applies instead of guessing.

Yes. Opening your account confirms you have read this page and agree to it. If a clause does not sit right, ask support before you deposit and we will explain how it applies to your case.

It depends on the rule. A wrong wallet number or an unfinished verification usually means a payout stays on hold until it is sorted. Something more serious, such as running two accounts, can end in closure.

We can, when a deposit route or a lobby feature changes. The new version goes live on this page with a fresh date, and anything touching your wallet or withdrawals is flagged before it takes effect.

Payment rails, game availability — cricket markets on the sportsbook included — and age rules all follow your local law and the regions we can serve. Where a stricter local rule applies, it sits above this page.

Ask support in writing from the email on your account. We clear any open payout check first, then close the profile. You can also ask us to delete data we are not required to keep.

Live chat is quickest for one clause. Email gives you a written answer you can keep, which helps if you need to check the same point again later. Quote the section heading either way.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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